Payment Policy

Accepted Payment Methods

At Sofista, we accept a variety of secure payment methods for your convenience:

Debit & Credit Cards (Visa, MasterCard, American Express)

Apple Pay / Google Pay

Shopify Payments

All payments are processed securely, and your card information is encrypted and never stored on our servers.


Payment Processing


Your payment is processed at the time of order. Once your transaction is complete, you’ll receive an order confirmation email. If payment fails, your order will not be processed until the issue is resolved.


Currency


All transactions are processed in GBP (£). International customers may see conversions on their bank or credit card statements based on current exchange rates.


Order Verification


For fraud prevention, we may require additional verification before shipping your order. If this is needed, our support team will contact you directly.


Failed Transactions


If your payment is declined, please check that your billing details match your card or bank information. If problems persist, contact your payment provider or reach out to us at support@sofista.co.uk.


Secure Checkout


We use SSL encryption and Shopify’s secure checkout to ensure your payment information is protected every step of the way.

Contact Information: